Posts tagged yrs.

Question : Why doesn’t my 10 year home warranty cover anything else beside structure. At 5 yrs. old, a musty scent came.?
I called my 10 year old warranty company who is going to come out and look at my home. I spoke to more than one person on the phone and they keep on saying only the structure or supporting part is covered by insurance as required by the State of New Jersey. This home has a sump pump and yet the new carpeting in the basement smelled like mildew so now I am wondering if the sump pump really works. This mildew scent did happen after an extremely large amount of rain last year 2009.

The person I purchased this home from actually refinanced this home while he was going through a divorce and he got $ 585,000 when he refinanced the home and his x-wife got $ 55,000 at closing. She was so afraid of him that she would have given him anything and she did but thought it was to pay off his credit cards but who would give anyone $ 585,000 worth of credit to someone who makes $ 100,000 a year and has 3 children and a $ 3,000 mortgage. I believe he would cheat his Mother, Father, Brother and his new wife and his biological children.

Please advise me if there is anything I can do about this. I am worried that the sump pump doesn’t work and we were not advised of it which in turn caused the mildew scent. The real estate man didn’t try to convince me into have the home inspected and almost seemed to accept the idea willingly. I did ask the wife if there were any problems and she said no. This genius wife turned out to be a real air head when it came to problems as there were many problems like the rain pipes are off on the outside, the fence is too high and our dog can go under it and after we closed the wife gave us two fences that we could use because the fence was two high and our dog could go under it; didn’t she consider this a defect. The real estate agent told me he was the one that found a new microwave and he had the nerve not to get the more expensive one that cooks two ways that was in the home when I purchased it but he purchased a cheaper one that is only a microwave. There were 2 doors, one to the garage and one to the laundry room were almost broken into by the husband and it messed up the doors on one side, there is a broken window in the garage and the shade is missing as there are two windows and the other one has the glass and shade, the shower upstairs leaks, the sump pump may not work, screen is missing on the sliding glass door as a neighbor walked through it and it was thrown away. All of these items and many more I cannot remember would have been addressed by the inspector if the real estate told me to get one but he didn’t try to convince me. The real estate man gave the seller back $ 17,000 because we knew these people and the real estate man considered him as the finder. The real estate man never told us that we should have another real estate man handling our property and I am pretty upset with what he did for us which was taking a chance for us to have ended up with problems. Another thing the real estate man did was scare us into closing and told us the seller would definitely sue us if we didn’t close that day. He said we would end up losing our down payment which was 20% on a $ 800,000 home.

Would we really lose the down payment if all of the above mentioned things were wrong with the home and the real estate man called it like new. Everything I found when I did the walk through was made light of by the real estate person. He called the seller about one or two items and the seller said no so the real estate man told us again he is going to sue you if you do not close. We were really scared that we were going to lose 20 per cent of the cost of the home and wouldn’t be able to buy another.

Now I have a real expensive home with a mildew scent in the finished basement because possibly the sump pump which is very large might be broken.

Please I am begging for advise as I am hoping you can help me do what I should do to at least recover enough to fix the problems.

A friend told me to sue the real estate man for forcing us to close when we were walking out by scaring us that the seller would sue and the only reason we didn’t want to close because more problems were made in the home after we put the down payment on it.

This home was the first one we purchased and my husband was overseas at the time. The real estate person called it as new and then at the closing I was upset that the above mentioned things were wrong and he thought all of the items that needed taking care of was minor. It wasn’t minor and they still exist. I am more than angry about the sump pump and the mildew scent in the basement.

Any advise would be appreciated greatly.
one year home warranty

Best answer:

Answer by spidergoat2
Home Owner Warranties can be next to useless. Many times they are not honored. They find an excuse not to pay for repairs.

The first thing you need to do is hire a certified building inspector to come to your house and find out what the problem is. These are the same people that inspect homes before you buy them. I hope you used one before you bought this home.

He should be able to find out what the problem is and where the moisture is coming from. He will check for any other problems that may have developed.

He may find that the cause is a maintenance problem. In that case, you are one your own to repair it. If he finds a structural problem, you can proceed with the warranty company. He can tell you what needs to be fixed and how much it will cost.

Once you have some good structural information you can pursue the repair, the real estate agent, or the warranty company.