Question : I need the serial, for a pm 240 picture mate snap, or could you download the reset utility for me?
epson wont let people outside america reset their printers
they do this by requiring you use your serial number to download the ink reset utility
could someone in america or canada give me their serial number, or email me the utility
you can get it here

http://www.epson.com/cgi-bin/Store/support/InkPadsForm.jsp

must be for a pm240/snap

ssc doesnt support it
heres me talking to epson

Time Details
01/15/2010 11:34:54AM System: “Hello pm240help. Thank you for connecting to EPSON e-Talk through the EPSON website.”
01/15/2010 11:34:55AM Session Started with Agent (Daniel Alford)
01/15/2010 11:34:55AM pm240help: “need reset utility for pm240″
01/15/2010 11:35:15AM pm240help: “hi..”
01/15/2010 11:35:19AM Agent (Daniel Alford): “Thank you for contacting Epson’s UK Customer Interaction Centre. My name is Daniel Alford.

How can I assist you today?”
01/15/2010 11:35:34AM pm240help: “i need the reset utility for the pm 240″
01/15/2010 11:36:12AM Agent (Daniel Alford): “By reset facility do you mean your waste ink pad is saturated”
01/15/2010 11:36:14AM pm240help: “Epson Ink Pads Reset Utility PM 240″
01/15/2010 11:37:13AM Agent (Daniel Alford): “Unfortunately we cannot supply this”
01/15/2010 11:37:26AM pm240help: “why not”
01/15/2010 11:39:04AM Agent (Daniel Alford): “This is maintenance software that we only supply to Epson engineers and we would recommend a repair centre for this type of service”
01/15/2010 11:40:03AM pm240help: “lie, americans can download it personally, so its not only to engineers! and its not a service, as the pm240 has no pads”
01/15/2010 11:41:53AM pm240help: “i await your response..”
01/15/2010 11:43:18AM Agent (Daniel Alford): “The PM240 has and internal pad and one that is located in the ink cartridges . The software is not supplied here for health and safety reason and there are different laws and regulations in America so they can supply this software to customer”
01/15/2010 11:44:32AM pm240help: “please specify the health and safety reasons”
01/15/2010 11:46:19AM Agent (Daniel Alford): “If you have used the reset system with replacing the necessary parts the printing ink pads can over flow cause damage to the printer and surrounding area”
01/15/2010 11:47:02AM pm240help: “ok i have replaced the pad myself, so now can i have the utility?”
01/15/2010 11:48:44AM Agent (Daniel Alford): “Unfortunately not as we have not had a trained Epson technician replace the pads we cannot guarantee it has been done correctly and cannot supply the software you require”
01/15/2010 11:50:49AM pm240help: “so why can americans have the utility, as this is no longer a health and safety issue, your just calling me incompetent..”
01/15/2010 11:52:40AM Agent (Daniel Alford): “I can assure you we are not calling you incompetent but there other things that need to be check as well and we cannot allow the printer to be reset un till we are sure it is in a safe and usable condition.”
01/15/2010 11:54:49AM pm240help: “can you be specific as to what things? especially as im sure you must be telling our american cousins, as this is so important..”
01/15/2010 11:56:59AM Agent (Daniel Alford): “There printers and systems are different an there information is supplied by there local Epson support. I cannot advise of what other things may need to be replace as we have not had a look at the unit to diagnose and possible issue”
01/15/2010 11:57:31AM pm240help: “ive told you the issue your just calling me stupid again right?”
01/15/2010 11:59:23AM pm240help: “my wifes american, from miami, does that help?”
01/15/2010 11:59:44AM Agent (Daniel Alford): “I have advise you that I cannot discuss this any further also I would advise contacting you local Epson repair centre directly”
01/15/2010 12:00:03PM pm240help: “have a nice day”
01/15/2010 12:00:09PM Session Ended
i have already done ebay and amazon
facility maintenance software

Best answer:

Answer by Pro Graphics
There is a used pm 240 on eBay. Clicking on, ask seller a question – you can ask for the serial number to verify that it is a US printer…..

http://cgi.ebay.com/Epson-PictureMate-Snap-PM-240-InkJet-Photo-Printer_W0QQitemZ190364278851QQcmdZViewItemQQptZCOMP_Printers?hash=item2c52986043