Question : Can someone edit my email to make it better?
I want to sound like they cannot walk all over me. However I am really bad at wording things, and my grammar sucks.

Debra, Derek,

As mentioned before I have never refused you a key to my unit, the fact is you have never requested one. Here is a personal email from Derek, to me informing me of an inspection:

“Dear Sarah:

Please be advised we will be inspecting your unit Thursday April 15, between the hours of 1:30 and 3:00 pm.

Should you not be there we will enter the apartment with our key.

If this is not convenient for you kindly contact Derek ****** at ###-###-#### as soon as possible.”

I have highlighted the operative word there for you both. I also have written letters informing me of the same process, that you will be entering my apartment with your key. Which I have never objected, I only made sure I was home at all times for my own reasons- which we have the right too.

Also the Residential Tenancies Act states this:

Section 20:

A landlord is responsible for providing and maintaining a residential complex, including the rental units in it, in a good state of repair and fit for habitation and for complying with health, safety, housing and maintenance standards. 2006, c. 17, s. 20 (1).

So I informed you of the plumbing issue Thursday, July 22nd roughly around 2PM. Bob, your “in-house super” then showed up shortly afterward. He looked at the problem for a few minutes and said he would return the following day at noon, stating that he could fix the problem.

He should up Friday, July 23rd roughly around 12PM. He worked on the problem for an hour, thus informing us that we needed a plumber, and that he would contact Derek himself. We were already aware we needed a plumber, and requested one Thursday, to Debra.

A few hours went by and at exactly 3:10PM Debra called me,informing me that she received an email and that she is trying to get a plumber, and that possibly we should try and leave a key with someone since Derek isn’t close by.

I stayed in my unit until 3:20PM before departing for work. Once I showed up at work, Debra called informing me she cannot get a plumber, and that she will keep trying. By this point it was already past 3:30PM. Debra called again, informing me that we need to pay the overtime charges because no one is home to let the plumber in. However I informed her I had been home all day, waiting on a plumber, and I could send my boyfriend- also a tenant in the unit- back to the unit with a key to meet the plumber. She then told us she could not find a plumber once again. This continued for over an hour.

I also talked with Derek informing him it was not our responsibility to pay for the plumber, or the overages that would incur due to working past 4PM, because we had informed them of the plumbing issue the day before. So we had given them enough notice to have the problem fixed before 4PM on Friday- when emergency costs kick in for plumbers.

Derek continued to say it was our responsibility to pay, and that he would not. He also said he requested a key from us on many occasions. Which he has not. I have never received written or verbal requests for a key to my unit. Since I have lived in my unit- 26 months- I have never received a request for a key- nor I have changed the locks. In fact I have received many letters and emails informing me of “routine inspections” for mortgage and insurance policies, and that if not home he will enter with his key as shown above in an email from Derek himself. Derek then continued to badger me with the key issue, even insulting me saying I had selected hearing. He also said when he was at my unit during the time the new flooring was installed, was then he “requested” this key, however during the whole flooring process he did not once show face. I corresponded with him in emails, which I still have, none of which requests a key. The flooring was replaced in February, and he did not see the floor till the April 14th, 2010 inspection. Which again he did NOT request a key.

The fact is Debra, and Derek, you did not want to pay the overages for the plumber and therefore though te were mindless enough to not know our rights, and you believed you could intimidate me. I have been in contact with The Landlord and Tenant Board, and they have informed me of my rights- which I was aware of to begin with. I do not have to pay the overages for the plumber because I have informed you of my plumbing issues in advance, and in that gave you plenty of time to fix our plumbing before Friday at 4PM, July 23rd.

In case you forgot Derek, a landlord must keep a rental property in a good state of repair. All things that the landlord provides to the tenant must be kept in working order. This includes items such as:

* electrical, plumbing or heating systems,
* appliances,
* carpets in the unit or common areas,
* walls, roofs, ceilings,
* windows, doors, locks, lighting,
* garages,
residential inspection

Best answer:

Answer by bgee2001ca
There is nothing wrong with your Email, and it makes the points you wish to make in your words, and not someone Else’s.
Go with it.