Consumption and Real Estate
Why would a manufacturer reacquire a vehicle?
Question : Why would a manufacturer reacquire a vehicle?
I went to a Toyota dealership today and test drove a used 2007 Toyota Tacoma X-Runner. 38,000 miles, $ 18,995. It drove fine.. exactly like it should.
So I go home to look at the carfax history report, and it said it had 2 owners and the vehicle was obtained by the dealer at a car auction. Also, which caught my attention, it said: ALERT! This vehicle was reacquired by the manufacturer pursuant to applicable state consumer warranty laws or to promote customer satisfaction.
^^ What exactly does that mean? That makes me a little uneasy..
consumer reports home warranty
Best answer:
Answer by Blind & Deaf Mans Blues
Its a sour Lemon Man !
most likely it was a “Lemon law” buyback. Or one that acted like that. Toyota is a good company for customer service. If the car had multiple problems, they likely involved their customer arbitration department and bought the car back. This prevents the legalities of a Lemon Law case, and the car is not branded as such. When I managed a Toyota dealership I had this happen to one customer. It was a Celica that had gremlins in it. Our master tech (who was one of the top rated in the country) did all he could to exorcise the demons to no avail. Our service manager contacted Toyota, and they agreed to a buyback to keep the customer happy. That is what has happened here. Typically, those cars go back to the factory and are thoroughly re-checked in Quality Control, then sold at auction once fixed. Is it a safe buy? Probably. But I could understand not wanting to take the risk.