Consumption and Real Estate
Can Auto dealer charge like this?
Question : Can Auto dealer charge like this?
I just came home from my 2007 Mazda regular service and got shocked to see the details on my bill.
The dealer charged me $ 127.00 for replacing Cabin Filter. The break down of this is $ 29.73 for parts and $ 98.00 for labor. I felt very bad about it. Can he charge like that? How much time it takes to replace a filter and what hourly charges he can bill me? Is there no limit on this?
He charged me $ 9.16 for brake fluid and $ 98.00 for service. He charged me $ 35.54 for oil change.
The total bill is $ 276.71 out of which , Labor is $ 206.00 and parts is $ 64.43.
If one can change cabin filter in 15 minutes and charge me $ 98.00 for that, he is charging me $ 392.00 per hour. Is Obama getting this rate?
What should I do?
I have bought extended warranty on this car and Can i get my service at another provider such as Firestone or Pep boys without lose my right of extended warranty? I believe this dealer is charging me very high price.
No, I did not blame Obama. I am just expressing my surprise that i got charged at a price I can even dare to compare president’s salary.
home warranty providers
Best answer:
Answer by rick29148
The two separate charges of $ 98 for labour sounds like he charges $ 98 an hour for labour with a one hour minimum. Weather you can go somewhere else an still keep the warranty totally depends on the wording on the warranty. You’ll have to read it very carefully, but I would expect that it does NOT require you to go to a certain place for routine service. However, just in case, make sure you keep ALL the routine maintain paperwork.
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#2 written by 4x4street.com 1 year ago
I don’t know what the Dept. of Motor Veh. regulations are in your state, but in NY the Labor Rate must be posted where customers can see it. Repair shops are also required to give you a written estimate in advance of any work being performed. If the dealer time to change the cabin filter is 1hour and the labor rate is $ 98 per hour, you will be charged $ 98 regardless of how long it actually takes. You should also shop around for a different place to take your car to for service. Most extended warranties will allow you to have your car serviced anywhere. Just save your receipts and check your policy to be sure.
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#5 written by SGTDferDaddy 1 year ago
If your warranty is a factory warranty and not a dealer warranty, then you can get your service done anywhere you choose, as long as you keep it documented.
As far as the labor charges, most service these days is around $ 70+- an hour. The labor for changing the brake fluid seems reasonable. as far as the cabin filter, I really don’t know on that vehicle where it is located, ease of replacement, etc.The best thing to do, for future reference, is to instruct exactly what you want performed when you get the vehicle serviced anyway. I don’t know the milage on the vehicle, but I would say you could have done without having the brakes serviced, or the cabin filter.
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Yeah, seems like that dealer is tryin to wring the max $ outa u, and that’s ugly, and ur rite to be sceptical & angry, and I hope u complain and get some money back, BUT the Dealer is likely the only one w/ the proprietary diagnostic software, experience, special tools, & parts avail; and that’s part of wat ur payin for.
I’ve fought tooth n nail vs. brand-name dealers like Honda where I finally got $ 8,200 back on a botched bodywork & paint insurance job on an Accord.
But from having independent shops mess up my vehicle, too, I’ve learned the hard way Dealers are the best of the worst for maintenance.
Do not go to any independents, P. Boys & F.Stone included. U wont save that much on the jobs despite their con job to the contrary, and u mite pay hugely if they mess up something big and the Dealer denies warranty coverage, blaming them
Some Dealers will use any excuse to get outa having to pay, and blaming an expensive prob on an independent’s work is a perfect out.
And I’d read ur extended warranty very carefully, seeing wats covered, excluded, wat the limits and definitions are. Hopefully it’s a bumper to bumper Factory warranty, not third party, and not power train. If it’s not those things, try to change it.
Since ur in the mood, also read ur State laws on Warranties, Consumer law, Small Claims, etc. I’ve never lost @ Small Claims & made good $ .
As u discovered, ur ina war, buyer vs seller. Armor up.