With the height of modern life, has always smart kitchen style and personality

Appliances Consumer Products as the new favorite. And behind the huge consumer market for quality and after échecService

Keep other issues. According to statistics from the Agency: Kitchen complaints from year to year increasing trend, but the kitchen appliances and quality of service, the complaints of “chronic problem”.

A complaint

Shuaikang smoke out of trouble, do not fix three times a week

Recently, Haidian District, Beijing Zheng consumer complaints new correspondents: I am on 1 May 2004 to spend 800 yuan to buy a cigarette Shuaikang M355. Tobacco recently left before the light does not light up and play mobile phone repair service, 18 April 2009, are to venteService

people come to see that smoke is not a problem discovered for incandescent lamps, but said, gas stove and hot water pipe in our house you want to change, spend no way to 200 yuan adopted to replace the tube (maintenance staff just to make money), two days after repair is no repair without light again. Bad fix in a week, three times a solution to the three times cried, then alternative, only people do not even come.

2 Complaints: Shuaikang plant after-sales service fees

Recently, Chongwen District, Beijing, Wang Song consumer complaints related to: I am 30 April 2009 I stayed 2 899 yuan, a hood Shuaikang 108-G get to buy. Contact Service for the plant after the purchase, but the service staff of the Department installed smoke again when the connection requires the installation of furnaces, personnel service request to the Tax door. Consumer Affairs: What is this service? Manufacturers need to give a statement raisonnable.liens

laws and regulations:

“The People’s Republic of China Law on consumer protection, Article 45: State regulations or entrepreneurs and consumers have to repair, replace or return the goods, the operator is responsible
/> You still can not repair in both normal use, the operator is responsible for conversion or redemption. During the repair, replacement, another important commodity, consumers need to repair replace the operator to return, the operator must pay the reasonable costs of transportation.

“The People’s Republic of China on the quality of products “provisions of Article 6: Producers should be responsible for the quality of its products. The quality of the products must meet the following requirements: (a) is not a danger to personal safety and property of undue risk, to ensure the health and personal property and the security of national norms, standards, industry must meet the standards, (b) with the products of the property must have, but noted the existence of product placement defects of the property, except, (c) comply with the product or marked on their packaging, product standards, compliance with product description, physical samples showed that the quality of the state.

Shuaikang Group:

have three sacks, and the Society for the provisions dealing with the problem for the user, the user has any comments

reporter’s investigation group Shuaikang China’s domestic industry, manufacturing products primarily kitchen equipment assets, technologies, products, management as a link to Shuaikang Group Co., Ltd. as the core, from 32 the formation of a modern group of companies. The company is mainly producing high quality

Hood, the top gas, heating at high water, disinfecting cabinet furniture, modern furniture, sinks, etc.? Smoke is the largest production site of kitchen and household appliances. leaders hoods range of products since 1996, has it been integrated themselves into the market share, market

Specimen Share, market coverage, the Three indicators of the domestic industry to the forefront and given the title of a famous brand in China. Shuaikang water heater, electrical and household have the China Famous Brand Strategy Promotion Committee of China made famous mark. Shuaikang brand has become known brands.

Also, as such a well-known Shuaikang Group with consumer complaints too? for the incident, the reporter June 30, 2009 interview with the morning writing Shuaikang Group Limited. June 30 with the group sales department Shuaikang a letter sent as follows:
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