Consumption and Real Estate
How do I file a complaint against the builders who built our home ?
Question : How do I file a complaint against the builders who built our home ?
I recently had a new home built in a subdivision in the Suburbs of Atlanta. I do not have a mortgage. The purchase was cash. I am not hard to satisfy. I am not trying to trouble the builder or do unnecessary bickering but the problems that I am unhappy about are serious problems that could later cause me major money to fix. The biggest mistake I made was not getting the home inspected before closing. This is my first home so I was inexperience about the whole buying process and got screwed. There is a 2-10 year warranty on the home. I filed a complaint with the warranty department and it seems like the warranty department is very protective of the builder which is strange. It seems like they are out for the builders interest and not the buyer. It’s sad to spend a whole lot of cash to build a home and once they got your money they no longer respect you or care about you. The foreman that’s over the builders came to my home and was rude and upset over the complaint and was spiteful.
This have really taken a toll on us. These people are heartless and brutal. They have hundreds of subdivisions all over the South East and it’s unbelievable that they conduct themselves so unprofessional. Please help us out with any info
You are exactly right, they did change their name. They was one name during the building process and then a few weeks before we closed WALA a new name we had to make the check out to.
new home builders in atlanta
Best answer:
Answer by BUBBLES
#1. This is why you should always build UNION and not go with some run of the mill cheap contractor because they are insured.
#2. Write down all the problems and make them fix everything- if they refuse- then get quotes from other UNION contractors and sue the sh*t out of them.
#3. Beware that contractors go out of biz constantly after building crappy homes and then change their names.
#4. It’s their warranty company so yes- they stand behind the builder.
Nice the bastards already changed their names…. so they can say a different company built the home… GREAT…. I would really put some pressure on the warranty company and get what you need fixed right away. Keep bitching- the greasy wheel gets the oil. My friend went through this and she eventually got all the repairs made but she had to complain and complain before they would do it. Send them a written letter of all the problems as well.
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#2 written by Ron Berue 1 year ago
To be very blunt and to the point:
They have your money. They just don’t care.You could file all the complaints you want.
When it comes down to it, you signed off on the construction. According to the papers you signed, you probably released all the builder and all the sub-contractors from any further responsibility and liability.In other words, the job was done to your satisfaction and approval.
As far as the warranty is concerned: you should consult a reputable, knowledgeable real estate attorney, one who is familiar with home warranties and new construction law. He/She could possibly shed some light on the total situation – including what complaints to file and with what government agency or agencies you should file the complaints with.
Thanks for asking your Q! I enjoyed answering it!
VTY,
Ron Berue
Yes, that is my real last name! -
#3 written by Landlord 1 year ago
You can try to file a complaint against the contractor with your states contractors board. I do not know 100% that you can. as you did not actually hire him yourself.
Other then that, read you home warrenty, it does not cover everything, and if you are calling on non-covered items they obviously will not be doing anything.
Did you do a walk thru? You should have, that was your time to point out every little problem to the contractor and have it fixed.
You may want to ask again, with a specific “major money” problem and maybe we can help you with some ideas. You did not give us much to go on.
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#4 written by Expert Realtor 1 year ago
A building inspector most likely wouldn’t have helped you b/c the house had to have passed code before a certificate of occupancy was issued.
If you read you contract, very, very carefully, it will say that when the CO was issued, at that point, you are required to close.
It would be helpful if you would state WHAT the problems are…since you are a first time buyer, many buyers think that some problems are major when they are not or even merely cosmetic or a part of the settling process of the home.
Without any specifics, no one can really tell you where to go first.
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Get all your paperwork together and call a lawyer. You can find a lawyer by calling Lawyer Referral in your area. Lawyer Referral is provided by your local bar association. I used to work for a lawyer that had a lot of homeowner cases.