Question : New sprinkler system failing, need help!!?
Hello. I was looking for some advice on my situation. I hired a local company to install a residential irrigation system. It was installed 2 years ago. In the first two weeks after the install we sprung a leak at one of the control boxes. We now have had 5 calls to them for service, 3 of those calls for leaks.
I was just informed by their field supervisor that the pipe they used for my install and most of their installs for that season two years ago is defective. They have had numerous complaints of customers with leaks. They said they’re in the process of forming a lawsuit again the pipe distributor and/or the manufactuer of the pipe. He recommended they replace the pipe because it just going to keep leaking.

Here is my question: He said the pipe and heads come with a lifetime warranty against defects, this obviously applies. They will switch out the pipe for the entire system (9 zones, 50 heads?) I just have to pay for the labor, which will cost anywhere from 1000-1200 dollars. With that they offer for every 100 dollars spent, 1 free winterization. So I could get up to 12 years worth of winterizations. I’m reluctant to agree to pay for labor on a system replacement for something defective.

What should I do? Do I have any legal angle I could use? You would think they have some sort of commercial insurance against a situation like this? Thank you
residential warranty company

Best answer:

Answer by Dan B
I would sue the irrigation company for defective workmanship. Tell them that you aren’t going to pay twice the labor for doing the job over. They are responsible for cutting costs and using inferior parts. $ 1200 meets most small claims court limits.

I’m inclined to believe they failed to make the joints properly – faulty glue up or mechanical connection procedure. And they want you to pay for their mistake.

My car repair shop installed a defective AC compressor. I didn’t pay a dime for the replacement nor the labor to install the replacement. You shouldn’t either.